Terms of Service

1. The service

KaushalStack Technologies provides KaushalStack Designer, a web-based operating space for interior design studios ("the Service"), to businesses ("the Customer") on a subscription basis. Each Customer's workspace, users, clients and data are isolated from other customers and served at the Customer's own address on the designer.kaushalstack.com domain.

2. Account and eligibility

The person who creates a workspace confirms they are authorised to act for that studio and is responsible for every admin, designer and client account created within it. Sign-in credentials must be kept confidential.

3. Plans, trial and payment

Plans (Starter, Growth, Advanced) are priced in Indian Rupees excluding GST, which is added at the applicable rate and shown before payment. Every workspace starts with a free period of 30 days during which nothing is charged; a payment mandate is authorised at sign-up so the first charge can happen when the free period ends. The monthly plan is charged in advance every month through that mandate until cancelled. The yearly plan is a single advance payment for twelve months and does not renew automatically; reminders are sent before it ends. Payments are processed by Razorpay; KaushalStack Technologies does not store card, UPI or bank details.

4. Plan features and fair use

Each plan includes the features, project and seat allowances and AI request allowances published on the pricing page. AI features (design concepts, meeting minutes, marketing copy, the agent team) are subject to monthly and hourly allowances per plan; requests beyond an allowance are declined until the window resets — there is no overage billing. KaushalStack Technologies may adjust allowances with notice to keep the Service reliable for everyone.

5. Cancellation and lapse

The Customer may cancel at any time from Admin → Billing. Access continues until the end of the paid period. If a payment fails or a period ends without renewal, full access continues for a 7-day grace period, after which the workspace is paused: visitors and clients see that the site is temporarily unavailable, and the Customer's admin can still sign in, see the reason, export all data and pay to restore access immediately. Data is never deleted because of non-payment.

6. Customer data and responsibilities

The Customer owns its data and is the data fiduciary for the personal data of its clients and staff under the Digital Personal Data Protection Act, 2023. KaushalStack Technologies processes that data only to provide the Service, under the Customer's instructions, as described in the Privacy Policy. The Customer is responsible for the content it publishes on its website, for the photographs and documents it uploads, and for obtaining any consents its clients are entitled to.

7. AI-generated content

Design concepts, copy and minutes produced by the Service's AI features are drafts generated from the Customer's inputs. The Customer reviews them before relying on them or sharing them with clients; KaushalStack Technologies does not warrant their accuracy or fitness for a particular project.

8. Availability and support

KaushalStack Technologies aims to keep the Service available continuously and to announce planned maintenance in advance, but does not guarantee uninterrupted availability. Support is provided by email at admin@kaushalstack.com; the Advanced plan receives priority handling.

9. Limitation of liability

The Service is a tool for running a design studio; it is not design, legal or financial advice. To the extent permitted by law, KaushalStack Technologies's total liability for any claim arising from the Service is limited to the subscription fees paid by the Customer in the twelve months before the claim.

10. Termination and data export

Either party may end the agreement at the end of a paid period. The Customer can export all of its data from the Service at any time, on every plan, including while paused. On request, KaushalStack Technologies deletes the workspace's data promptly on confirmation (a recovery archive is kept for 24 hours), except where retention is required by law.

11. Changes and governing law

KaushalStack Technologies may update these terms with 30 days' notice by email. These terms are governed by the laws of India, with courts at KaushalStack Technologies's registered location having jurisdiction.